Specialist Insurance for Collectors & Companies

Privacy Policy

Collect & Protect enables visitors to request quotations for insuring their collections.

We absolutely respect your privacy and we are committed to the safeguarding of your data. Bear Images Limited, which owns and operates the Collect & Protect website does not sell, rent, trade or share personal information with organisations or individuals not directly connected with providing the quotation Service.

Our Privacy Policy explains what personal information we store and how it is used.

This Privacy Policy reflects the General Data Protection Regulations (GDPR) which came into effect on 25th May 2018.

1. Information that we collect and receive

a. Information that you give to us directly

The Collect & Protect web site may ask for information about you. This is collected as you "Request a Quote", "Contact Us" or otherwise use or interact with our website. Examples of the information we collect includes:

* Contact information, such as your name, email, phone number
* Personal information, such as details of your collection
* Preferences, such as email marketing preferences

This information is provided by you when you enter it into our website, and so you naturally consent to us collecting it.

b. Information that we collect indirectly

We also gather information about you indirectly, through observing how you use our Website. This includes:

Web server logs, which capture information including your IP address, browser and operating system version, and URL's requested. This information is typically not personally identifying, though it may incidentally capture personally identifiable information if that information is included as part of the request (for example, in a URL query string).

Analytics data which is captured either by us, or by third parties analytics partners.

As at the time this policy came into effect, we use the following third party analytics partner:

Google Analytics To learn more about the privacy policy of Google Analytics, refer to Google's Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

2. How and why we use this information

We may use the personal information you provide to contact you via email or telephone or regarding your quote request or your contact message, or any other matter that we consider relevant to your use of our Service.

For any further questions relating to how your information is used, how we maintain the security of your information, as well as exercising your rights to access information we hold on you, please use our Contact Us form.

3. Who may we share this information with

With your agreement, we will only share your personal information with our insurance partners in order to provide the service that you are requesting by filling out the quotation form. Your data will not be shared with any other party which is not associated with this service.

4. Marketing

From time to time, we would like to send you information about Collect & Protect services which may be of interest to you. We will provide an opt-out link in all our email marketing. If you have agreed to receive marketing information, you may opt out or withdraw consent at any time via our Contact Us form.

5. Security measures

To prevent unauthorised access, maintain accuracy of our records and to ensure proper use and protection of your information, we have put appropriate physical, electronic and managerial procedures in place. However, we cannot guarantee the security of any information or data which is transmitted over public or third party networks.

The entire Collect & Protect Website is hosted over SSL which ensures all pages and data are encrypted between the user and the server.

No payments are taken on the Website.

6. Cookies

We use cookies to track repeat visits, the pages viewed etc (via Google Analytics) to enable us to analyse and improve popular functions and to change or remove unpopular functions.

If you continue to use the Service without changing the privacy settings, we assume that you are happy to receive all cookies on the website. However, if you would like to, you can change your cookie settings at any time. You can set your browser not to accept cookies. However, in a few cases some of our website features may not function as a result. For further information visit http://www.allaboutcookies.org/.

Third party vendors may show Collect & Protect ads on sites on the internet and use cookies to serve ads based on a user's prior visits to this website. Collect & Protect has no control of these third party vendors and please see their respective cookie policies for more information.

7. Retention of your information

We will retain your personal information only as long as is necessary for the purposes to which you consent under this Privacy Policy for the Legitimate Interest of providing the Service.

At any time should you wish to withdraw consent, you can us our Contact Us form and your details will be permanently deleted from our database.

8. Access to your information and correction

Please Contact Us if you would like to know what information we are storing about you. We may ask for proof of identity before providing you with any information requested and reserve the right to refuse to provide information if identity is not established. Any changes to this policy will be posted on this Website www.collectandprotect.com.

9. The right to lodge a complaint

You have to legal right to lodge a complaint to a supervisory body for data protection. In the UK this is:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Any complaint received directly by Collect & Protect will be dealt with as expediently as possible, but no longer than within 30 days of receipt.

10. The right to erasure/withdrawal of consent at any time

You have the right to have your personal data to be permanently erased or wish to withdraw consent at any time for marketing purposes, please Contact Us and we will deal with your enquiry with 48 hours of receiving your request.

11. Portability of data

You have the right to data portability, allowing you to obtain and reuse your personal data for your own purposes. This right only applies to information you have provided to our Data Controller. Please Contact Us and we will deal with your enquiry within 30 days of receiving your request.

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